Privacy Policy

Privacy Policy

Dean Co Hvac & Appliance Repair, we respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, store, and delete information when you interact with our website, services, and messaging campaigns.

1. Information We Collect

  • Personal Information: Name, phone number, email address, billing information, and other details you provide voluntarily.
  • Usage Data: Information about how you use our website, services, or communications (IP address, browser type, device identifiers, etc.).
  • Communication Data: Records of messages, inquiries, or requests you send us.

2. How We Use Your Information

  • To provide and improve our services.
  • To communicate with you, including sending confirmations, updates, and marketing messages (if you have opted in).
  • To comply with legal obligations and carrier requirements.
  • To prevent fraud, abuse, or unauthorized access.

3. How We Share Information

We do not sell or rent your personal information. We may share your data only in the following circumstances:

  • With service providers who help us operate our business (such as messaging platforms or payment processors).
  • If required by law, regulation, or legal process.
  • To protect our rights, users, and systems.

4. Data Storage and Security

Your personal data is stored securely and protected against unauthorized access, disclosure, or misuse. We retain your data only as long as necessary to provide services or as required by law.

5. Data Deletion

You may request that we delete your personal information at any time by contacting us. We will take reasonable steps to erase or anonymize your data unless retention is legally required.

6. Your Privacy Rights

Depending on your location, you may have the right to access, correct, or delete your personal data, and to opt out of certain uses of your information. To exercise these rights, please contact us using the details below.

7. Cookies and Tracking

We may use cookies or similar technologies to improve your experience, analyze usage, and deliver relevant content. You can adjust your browser settings to refuse cookies if you prefer.

8. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at:

Dean Co Hvac & Appliance Repair
[email protected]
(346) 540-4607
(346) 273-7201